Healthcare payments partner
AerPay aerPay brings healthcare payment terminals, gateways, and billing tools to the patient journey, while HiBridge connects payment to live reception and check-in.
The partnership in practice
AerPay provides healthcare payment technology spanning terminals, gateways, hosted payment pages, virtual terminals, billing, and other payment options. HiBridge places payment inside the front desk journey so a patient can receive live assistance while completing the appropriate transaction.
AerPay provides the payment equipment, gateway, and processing relationship. HiBridge provides the front desk interface and receptionist workflow. Together, the organizations can design a payment moment that fits check-in, checkout, or receptionist-assisted service.
How the work connects
The organization chooses where payment belongs in the patient journey and which AerPay capabilities apply.
HiBridge guides the patient or receptionist to the approved payment experience.
The practice reviews collection workflow, patient experience, and administrative effort.
The exact scope is confirmed for each organization during discovery.
Customer evidence
See how payment technology and the HiBridge front desk came together in a real physical therapy workflow.
Download the case studyQuestions
AerPay provides the applicable payment processing, terminal, gateway, and merchant-service capabilities. HiBridge provides the patient-facing virtual front desk and receptionist workflow.
No. AerPay and HiBridge retain separate responsibilities. HiBridge remains the live virtual front desk platform, while AerPay provides the partner service described on this page.
HiBridge and the partner confirm scope, eligibility, systems, responsibilities, and implementation requirements during discovery before any work begins.
Build the right partnership
Tell us about your locations, systems, staffing model, and visitor journey. We will help you evaluate the right combination.