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What you need

A front desk that fits your space.

Two setups, and neither is complicated: one device in the lobby that greets everyone who walks in, and one desk where the receptionist works. Every device can be purchased through HiBridge, or bring your own. We configure it either way.

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In the lobby

One device greets everyone who walks in

Recommended

Freestanding or counter kiosk

A purpose-built floor or counter kiosk. Ships configured and ready to mount, which is the simplest way to go live. Available from HiBridge.

Apple tablet

iPad, 11th generation or newer

Counter stand or wall mount. HiBridge is iOS compatible, so an iPad runs the full self check-in experience. From HiBridge, or bring your own.

Windows tablet

Microsoft Surface Pro

A flexible Windows option for a counter or kiosk stand, with the kickstand and type cover when you need them. From HiBridge, or bring your own.

At the reception desk

Two screens run the front desk

Two monitors, minimum

HiBridge runs full screen on one monitor. Your existing admin software stays on the other, so there is nothing to rip out or migrate.

Desktop app

Install HiBridge for Windows or macOS and it launches straight to the desk, ready for the day.

Web browser

Prefer nothing to install? Run HiBridge in any modern browser and sign straight in.

Desk peripherals

Printer, scanner, and card capture at the visitor’s counter, drivable by the remote receptionist so a whole transaction can be completed.

How to choose

Not sure what you need?

The honest answer is that it depends on the room. A high-traffic lobby with a dedicated corner is a different problem from a reception counter shared with a retail display, and a satellite site with twelve arrivals a day does not need what a main clinic needs.

Tell us about your space and we will spec the exact setup and ship it configured, ready to plug in. That conversation takes about ten minutes on the contact page.

FAQ

Frequently asked questions

Do we have to buy hardware from HiBridge?

No. Every device can be purchased through HiBridge, or you can bring your own. We configure it either way.

Can we use an iPad we already have?

HiBridge is iOS compatible, so an iPad on a counter stand or wall mount can run the full self check-in experience. We recommend 11th generation or newer.

What does the receptionist need?

A computer with a minimum of two monitors. HiBridge runs full screen on one and your existing admin software stays on the other, so nothing has to be ripped out.

Is there anything to install?

Your choice. There is a desktop app for Windows and macOS that launches straight to the desk, or you can run HiBridge in any modern browser and sign straight in.

What about printing, scanning, and card payments?

Those are the desk peripherals at the visitor’s counter, and they can be driven by the remote receptionist. Tell us what your workflow needs and we will spec the exact setup.

Tell us about your space.

We will spec the exact setup for each of your locations and ship it configured.

Talk to our team

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