Case studies
What actually changed at their front desk.
Named practices and named patients, in their own words. These are the customers we can point to, with the outcomes they reported themselves.
Customers & patients
Stories we can put a name to
- Case Study · 6 min read
How Rose City Physical Therapy Reduced Its Front Desk Staffing Budget by About 50%
A 30-year Portland practice solved a staffing shortage with a live virtual receptionist, cutting front-end staffing costs while keeping check-in personal.
Read the story → - Case Study · 4 min read
Why In Motion OC Chose a Virtual Front Desk for Physical Therapy
An Orange County practice moved to a remote-staffed virtual front desk for lower overhead and a more modern patient experience.
Read the story → - Patient Story · 3 min read
A Simple Virtual Patient Check-In Experience: Tim Bibee’s Story
A first-time, self-described non-tech-savvy patient on why a guided, live virtual check-in felt easy and personal.
Read the story → - Patient Story · 3 min read
How a Virtual Front Desk Preserved Human Connection and Privacy
A patient who prefers dealing with real people on why virtual check-in kept the human connection, and the privacy, intact.
Read the story → - Case Study · 8 min read
How EA Therapeutic Health Fixed Its Front Desk and Opened Two New Clinics
A neuro-focused practice in Rochester, Minnesota reworked its front desk with a live virtual receptionist, then used the savings to scale, without losing the personal touch patients love.
Read the story →
A note on evidence
Reported by the customer, not by us
Every figure on these pages is what the practice reported to us or said publicly on a recording. We have not modelled, extrapolated, or averaged them into a marketing statistic, and we do not present one customer’s result as a promise for the next.
If you want to speak to a reference directly rather than read about one, ask on the contact page.
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