HiBridge
HiBridge® Formerly Virtual Sally
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Personalize your experience

Which front desk do you run?

Choose your industry and the whole site speaks your language - your challenges, your visitors, your front desk. You can change it anytime.

See it in 30 seconds
HiBridge
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A real receptionist - live on screen, greeting every person by name. Not a bot. Not a phone tree.

Book a demo ▶Watch the demo
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Live in 2 weeks ◆ No hardware to buy ◆ Beats minimum wage in every state
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Real people. Smart technology.

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Made for {{ ind.name }}
Full playbook →

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How HiBridge answers it
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How it works

A warm welcome, every time.

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Walking up to the HiBridge kiosk
Scene 01 · The arrival
You walk in.

No line. No clipboard. The kiosk is already expecting you.

Scene 02 · One tap
Welcome in.

Check in, or talk to a real person.

Speak with a receptionist
A live receptionist greets a visitor on screen
Live
Sally · Your receptionist
Good morning! I'll get you checked in.
Scene 03 · A real person
The receptionist's view, every location on one screen
All sites live
Scene 04 · The other side
Meanwhile, behind the glass.

That same receptionist is watching every lobby at once, greeting, printing, scanning, and taking payments across all your locations.

Keep scrolling ↓
What HiBridge does

One platform. Every front-desk job.

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Why teams choose HiBridge

A better front desk for everyone.

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How we compare

Built for your front desk, not adapted to it.

Capability
HiBridge
Others
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✓
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From contract to go-live

Live in two weeks. No disruption.

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Trusted by teams nationwide

Teams that put their front desk on HiBridge.

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In their words

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★★★★★

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The experience

Two perspectives, one hello.

Walk the {{ ind.who }}'s kiosk check-in, then step behind the receptionist's screen that watches every location at once.

Self check-in
Checking in at the HiBridge kiosk
Launch simulation
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Receptionist view
HiBridge multi-location receptionist dashboard
Launch simulation
All sites live
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Self check-in · Live demo
Receptionist portal · Live demo
A visitor meeting a real receptionist by video

One tap, and a real person says hello.

Not a menu. Not a bot. A familiar receptionist who greets every {{ ind.who }} by name and stays with them until they're taken care of.
Who we serve

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A full-time front desk without the full-time cost - HiBridge beats minimum wage in every state, skips the hire-train-lose cycle, and runs every location from one place.

Tell us about your business and how many locations you run. We'll show you exactly how it fits.

Live in 2 weeks  ◆  No hardware to buy  ◆  Real people from day one
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← Who we serve
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The reality

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How HiBridge solves it
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Explore other industries

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A full-time front desk without the full-time cost - HiBridge beats minimum wage in every state, skips the hire-train-lose cycle, and runs every location from one place.

See exactly how HiBridge fits your {{ ind.short }} front desk, configured for your specialty and your locations.

Live in 2 weeks  ◆  No hardware to buy  ◆  Real people from day one
The HiBridge team at the Virtual Front Desk
Our story

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We build technology that enhances human connection, not technology that replaces it.

Our mission

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A receptionist assisting at the HiBridge kiosk
It started with a problem

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Our values
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Founding partners

The people behind HiBridge.

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Management team
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Schedule a demo

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What to expect
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Call us
+800-909-4153
Mon–Fri, 9am–6pm EST
Email us
info@hibridge.live
We respond within 2 hours
✓

Thank you.

Your request is on its way to our team. Taking you to the booking calendar to pick your time…

Pick a time now

By submitting this form, you agree to be contacted by HiBridge.
On demand

See HiBridge in action.

Webinars, customer stories, and product walkthroughs, straight from the practices and people who run their front desk on HiBridge.

The library

Ready to see it on your desk?

Book a live walkthrough and we'll show you HiBridge configured for your business and your locations.

Schedule a demo
On Demand / {{ article.category }}

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Watch the full video above

This video was recorded when HiBridge was known as Virtual Sally. The product referenced throughout is now HiBridge.
Key takeaways
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Read the full transcript Word for word

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Schedule a demo
Staffing & savings calculator

See what a virtual front desk could save you.

With HiBridge, every interaction is handled by a real receptionist live on screen at the kiosk or on the phone: no one sits at the desk. Enter a few basics for an instant estimate, then add operational detail for a fuller staffing and KPI analysis. All figures are preliminary estimates.

Your front desk
What do you know?
Optional: build your own team
Add domestic & overseas staff

Turn on either option (or both), set how many people and what they're paid, and it flows straight into your HiBridge total cost and savings below.
You changed something, press Generate to refresh your numbers.
 Reset all ↻
Showing your last generated estimate. Press Generate estimate to refresh with your latest changes.
{{ cr.recDisplay }} recommended HiBridge receptionists
Lean: {{ cr.lean }} Recommended: {{ cr.recDisplay }} High-support: {{ cr.high }}
≈ {{ cr.rtFTE }} FTE live virtual support + {{ cr.adminFTE }} FTE admin & back-office work
Admin time unknown, so we show a range. Add detail in "Improve my estimate" or request a customized analysis for a tighter number.
~{{ cr.dailyInteractions }} daily live virtual interactions ~{{ cr.utilPct }} utilization You look overstaffed by {{ cr.surplusAbs }} today You look short by {{ cr.surplusAbs }} today
Traditional
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{{ cr.tradHeadcount }} receptionists
{{ cr.tradLocPerRcpt }} locations / person
HiBridge
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{{ cr.viewLabel }}, incl. license
{{ cr.hbHead }} receptionists
{{ cr.hbLocPerRcpt }} locations / person
Your staffing mix
Domestic: {{ cr.mixDomLine }}
Overseas: {{ cr.mixOsLine }}
Monthly savings
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Annual savings
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5-year savings
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vs. traditional
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At this volume the numbers are close. A quick call with our team can pin down the model that actually fits your practice.

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Estimated daily workload
Live patient support {{ cr.patientHrs }} hrs Phone {{ cr.phoneHrs }} hrs Admin (est.) {{ cr.adminHrs }} hrs Verifications {{ cr.verifHrs }} hrs Authorizations {{ cr.authHrs }} hrs Other admin {{ cr.otherAdmHrs }} hrs
Improve my estimate +

Defaults come from a three-month HiBridge call-log analysis. Adjust anything to match your practice; results update live and now use the detailed workload model.

Verifications & authorizations

Minutes-per-task defaults are industry-typical assumptions; edit them to match your practice. While this section is open, these detailed entries replace your quick admin estimate above.
KPI dashboard: estimates
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Interactions / receptionist / day
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Locations / receptionist
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Calls / hour
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Check-ins / hour
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Capacity headroom
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Peak-hour coverage (staff)
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HiBridge cost / location / yr
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Cost / interaction
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Monthly staff hours
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Admin hrs / receptionist / day

Estimates only. This calculator provides preliminary, informational estimates based on the figures you enter and industry benchmarks. Actual staffing needs, costs, and savings vary by practice, workflow, payer mix, and implementation. Nothing here is a quote, guarantee, or commitment of any kind, and HiBridge assumes no responsibility for decisions made from these estimates. For numbers you can act on, request a customized staffing analysis built from your real call logs and schedules.

Want the real numbers for your practice?

Request a customized staffing analysis and we'll validate this estimate against your actual call logs, locations, and hours. Your entries here carry over, no need to re-enter anything.
What you need

A front desk that fits your space.

Two simple setups - one at the kiosk, one at the reception desk. Every device can be purchased through HiBridge, or bring your own. We configure it either way.

Purchased through HiBridge Or bring your own

One device greets everyone who walks in. Pick the one that fits your lobby.

Recommended
All-in-one kiosk running HiBridge Self Check-In
HiBridge
formerly VIRTUAL SALLY®
Rachel
HiBridge
Bridging People, Places & Service.
mobile
check-in
Self Check-In
YYYY
I authorize this location to collect payment from the card on file.
By signing below, you hereby acknowledge and agree that the information you have provided is accurate and true to the best of your knowledge. Your signature confirms your confirmation of the details and acceptance of the terms.
I accept the Terms and Conditions.
Freestanding kiosk

Kiosk

Purpose-built floor or counter kiosk. Ships configured and ready to mount - the simplest way to go live.

From HiBridge
Wall-mounted iPad running HiBridge Self Check-In
HiBridge
formerly VIRTUAL SALLY®
Rachel
HiBridge
Bridging People, Places & Service.
mobile
check-in
Self Check-In
YYYY
I authorize this location to collect payment from the card on file.
By signing below, you hereby acknowledge and agree that the information you have provided is accurate and true to the best of your knowledge. Your signature confirms your confirmation of the details and acceptance of the terms.
I accept the Terms and Conditions.
Apple tablet

iPad (11th Gen or newer)

Counter stand or wall mount. HiBridge is now iOS compatible - run the full self check-in experience right on iPad.

From HiBridge Or bring your own
Surface Pro in counter dock running HiBridge Self Check-In
HiBridge
formerly VIRTUAL SALLY®
Rachel
HiBridge
Bridging People, Places & Service.
mobile
check-in
Self Check-In
YYYY
I authorize this location to collect payment from the card on file.
By signing below, you hereby acknowledge and agree that the information you have provided is accurate and true to the best of your knowledge. Your signature confirms your confirmation of the details and acceptance of the terms.
I accept the Terms and Conditions.
Windows tablet

Microsoft Surface Pro

A flexible Windows option for a counter or kiosk stand, with the kickstand and type cover when you need them.

From HiBridge Or bring your own

HiBridge is now iOS compatible

HiBridge is now iOS compatible, ask us more. Turn any iPad into a live front desk in minutes and go live the same day.
Reception desk

Two screens run the front desk.

Your receptionist works from their computer with a minimum of two monitors. HiBridge runs full-screen on one; your existing admin software stays on the other - nothing to rip out.

Minimum 2 monitors
Two monitors at the reception desk - HiBridge on the left, admin software on the right
HiBridge
Your admin software
Run HiBridge your way

Desktop app

Install HiBridge for Windows or macOS. It launches straight to the desk, ready for the day.

Web browser

Prefer nothing to install? Run HiBridge in any modern browser and sign straight in.

Not sure what you need?

Tell us about your space and we’ll spec the exact setup - and ship it configured, ready to plug in.

Talk to our team