Payments integration
Worldpay hiBridge integrates with Worldpay so organizations can process patient or customer payments as part of the connected front desk experience.
The partnership in practice
Worldpay is integrated into HiBridge to power payment processing within the front desk workflow. When a payment is due, HiBridge provides the patient-facing and receptionist-facing experience while Worldpay processes the transaction. This keeps payment connected to the visit instead of sending the patient into a separate, disconnected process.
HiBridge determines where payment belongs in the arrival or receptionist workflow and guides the patient or customer through that moment. Worldpay supplies the payment processing infrastructure behind the transaction. Together, they turn payment into a natural step within the front desk journey.
How the work connects
HiBridge presents the payment step during the appropriate patient or customer interaction.
The integrated Worldpay payment technology processes the transaction.
The receptionist and customer stay within one connected front desk experience.
The exact scope is confirmed for each organization during discovery.
Questions
Worldpay provides the partner capabilities described on this page. HiBridge provides the live virtual front desk platform and associated implementation support.
No. Worldpay and HiBridge retain separate responsibilities. HiBridge remains the live virtual front desk platform, while Worldpay provides the partner service described on this page.
HiBridge and the partner confirm scope, eligibility, systems, responsibilities, and implementation requirements during discovery before any work begins.
Build the right partnership
Tell us about your locations, systems, staffing model, and visitor journey. We will help you evaluate the right combination.
This page reflects HiBridge's stated Worldpay integration. Confirm the supported payment methods, devices, transaction types, reporting flow, and countries before publication.