Specialty GPO and awarded supplier relationship
MediGroup hiBridge is an awarded supplier in the MediGroup Specialty GPO ecosystem, giving eligible members a direct path to evaluate a live virtual front desk.
The partnership in practice
MediGroup helps physician practices, surgery centers, and other non-acute healthcare organizations access contracts, savings, suppliers, and value-added services. HiBridge participates as an awarded supplier, bringing eligible organizations a live virtual receptionist and self check-in platform designed around the patient arrival experience.
MediGroup leads the member, supplier, and group purchasing relationship. HiBridge leads product discovery, front desk workflow design, implementation, and support. Together, eligible organizations can evaluate the HiBridge platform through a trusted healthcare purchasing ecosystem.
Partner materials
How the work connects
MediGroup helps an eligible healthcare organization identify supplier and operating needs.
HiBridge demonstrates the virtual front desk and maps it to the organization’s locations, people, and workflows.
MediGroup supports the member relationship while HiBridge manages the platform implementation and ongoing support.
The exact scope is confirmed for each organization during discovery.
Questions
MediGroup manages its member and group-purchasing relationships. HiBridge serves as an awarded supplier and manages the virtual front desk discovery, implementation, platform, and support.
No. MediGroup and HiBridge retain separate responsibilities. HiBridge remains the live virtual front desk platform, while MediGroup provides the partner service described on this page.
HiBridge and the partner confirm scope, eligibility, systems, responsibilities, and implementation requirements during discovery before any work begins.
Build the right partnership
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